myquizPrivacy Policy
This page describes what we collect when you use myquiz and how we keep that data protected. We operate an online gaming platform offering live-dealer tables, sportsbook markets, and slot games. Our service is available only where local law permits.
We collect personal information to verify your identity, process your deposits and withdrawals, operate your account, and comply with anti-fraud and anti-money-laundering requirements. We do not sell your data to third parties for marketing purposes.
Our privacy practices follow standard industry protocols. This policy explains what information we gather, how we use it, who may access it, and your rights regarding your data. If you have questions after reading this page, contact our support team via in-app messaging or email.
What We Collect on myquiz
We collect personal information during account registration and gameplay. The categories of data we gather include:
- Identity information: Full name, date of birth, national ID number, and a scanned photo of your ID card for verification purposes.
- Contact details: Email address, phone number (for SMS confirmation), and optional mailing address if you request withdrawals via postal services.
- Account credentials: Your chosen username, password (stored encrypted), and security questions if you enable two-factor authentication.
- Payment information: The payment method you select (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), transaction history, and deposit/withdrawal amounts.
- Gameplay data: Your bet history, game outcomes, account balance, and session timestamps across live tables, sportsbook markets, and slots.
- Device and connection data: Your IP address, device type (mobile or desktop), operating system, browser type, and ISP information for fraud detection and platform optimization.
- Communication records: Messages exchanged with our customer support team and logs of any disputes or account adjustments.
We do not collect sensitive health or financial data beyond what is necessary to verify your identity and process payments. We do not ask for your credit card full details—payment processors handle card information through their own secure channels.
How We Use Your Data on myquiz
Our primary uses of your data include account management, payment processing, identity verification, and fraud prevention. We use your email and phone number to send account notifications (login alerts, deposit confirmations, withdrawal updates). We process your gameplay history to calculate winnings, track Game Rules patterns, and detect suspicious betting behavior.
We may retain your data longer than your active account lifespan for compliance with anti-money-laundering regulations and tax reporting. In most jurisdictions, we must store transaction records for at least five years. We do not store your password in plain text—it is hashed using industry-standard encryption.
We share your data with third-party service providers only when necessary: payment processors (to authorize deposits), identity verification services (to confirm your national ID), and hosting providers (to store your account records). These providers sign data-processing agreements committing them to similar privacy standards.
We at myquiz treat data protection as foundational to player trust. We encrypt sensitive information, limit internal access, and report data breaches to affected users within legally mandated timeframes.
Your Rights and Data Access
You have the right to access your personal data stored on myquiz. You can download your account information, transaction history, and gameplay records from your account settings or by contacting our support team. We will provide a copy within ten business days.
You have the right to correct inaccurate data. If your name, contact details, or payment method information is outdated, you can update it directly in your account settings. Some fields (like your national ID number) may require support verification for security reasons.
You have the right to request deletion of your account and associated data, subject to legal retention requirements. If you request account closure, we retain your transaction records for five years as mandated by anti-money-laundering law. After that retention period, we delete or anonymize your data.
You have the right to data portability. If you wish to transfer your account history to another service provider, we can provide your data in a standard format upon request. We do not charge a fee for this service.
Cookies, Servers, and Contact Information
We use cookies to remember your login state, language preference, and game session history. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may limit your ability to use myquiz features like staying logged in across page reloads.
Our myquiz servers may be located outside your jurisdiction. This means your data may be stored in regions with different privacy laws. By using our platform, you consent to this international data transfer. We maintain encryption standards regardless of server location.
If you have privacy concerns or wish to exercise your data rights, contact our support team:
- Email: Use the contact form in your account settings or email us directly.
- In-app chat: Message our support team through the myquiz app or website help section.
- Mailing address: We provide a registered address in your account's legal documents section.
We respond to privacy requests and data-access inquiries within ten business days. For urgent account security issues (such as suspected unauthorized access), we prioritize your request and respond within 24 hours.
We at myquiz commit to transparent data practices, timely access to your information, and respect for your privacy rights as defined by applicable law in supported jurisdictions.
Data Breaches and Policy Changes
We implement standard encryption, firewalls, and regular security audits to protect your data. If we detect a data breach affecting your personal information, we notify you via email and in-app alert within 48 hours of confirmation. We also report the breach to relevant regulatory bodies as required by law.
We may update this privacy policy as our platform evolves or legal requirements change. We notify users of material changes via email and in-app notification at least 30 days before the new policy takes effect. Your continued use of myquiz after the 30-day notice period constitutes acceptance of the updated policy.
Our privacy practices apply to players across Jakarta, Surabaya, Bandung, Medan, Semarang, and all other supported jurisdictions. Players in different regions may have different privacy rights; if your local law grants you greater protections, we honor those protections. myquiz services are available only where local law permits. Users are responsible for verifying that their access complies with their jurisdiction's regulations.